Minnesota Automatic Renewal Cancellation Letter

Introduction

Key Things to Know

1. 1

   The plan you are ending is an indefinite subscription agreement under Minnesota Statutes Section 325G.56, meaning a subscription or purchasing agreement between a seller and a consumer in Minnesota that is subject to automatic renewal or continuous service, and a Minnesota automatic renewal cancellation letter is your written notice of termination of it. Automatic renewal means renewal at the end of a definite term for a subsequent term; continuous service runs until you terminate.

2. 2

   Section 325G.57, subdivision 2 requires a confirmation after you accept, in a form you can keep, listing the offer terms and your options for termination, which must be easy to use, cost-effective and timely for all consumers. A seller making offers through an online website must include a termination election. If you agreed by any means other than a toll-free number, an email address or a postal address, the seller must also give an option substantially similar to, as easy to use, and as accessible as that initial means. An email confirmation is enough.

3. 3

   Section 325G.60 describes the termination election. It must be clear and conspicuous on the website, use plain language saying any consumer may use it to terminate at any time, ask only for information necessary to process the termination, and include a checkbox, submission button or similarly common and simple mechanism. The statute defines it as a simple and easily accessible means to quickly give notice, without undue complexity, confusion or misrepresentation by the seller.

4. 4

   Section 325G.59 sets timing. An automatic renewal plan ends at the end of the term in which you give notice, unless you choose the end of a later term where that option exists. A continuous service plan must end no later than 31 days from a verified notice unless you name a future date. If the seller failed to send the confirmation, or the yearly continuous service notice under Section 325G.57, subdivision 5, you may terminate by mail, email, telephone, online or any other reasonable means, at no cost.

5. 5

   Section 325G.57 also covers notice before charges change your position. Where a free trial lasts more than 30 days, the seller must notify you of your option to cancel no fewer than five and no more than 30 days before the trial ends. Before a material change in the terms takes effect, the seller must give a clear and conspicuous notice with information on how to terminate, and a material change made in violation of subdivision 3 is void and unenforceable.

6. 6

   Section 325G.58 limits what happens after your notice arrives. The seller cannot use misrepresentation or any unfair or abusive tactic to delay or avoid the termination, and may ask your permission to present retention offers only once per attempt. It may still ask your reasons, though you need not answer, explain the consequences, verify your identity, and describe downgrade, pause or suspension options. A clause requiring you to let the seller match a competing offer is void and unenforceable.

7. 7

   Section 325G.61 is the rule for unwanted shipments. Any good, including any ware, merchandise or product, is an unconditional gift to you if the seller sends it under an indefinite subscription agreement without first obtaining your affirmative consent to the agreement in accordance with Section 325G.57, and you may use or dispose of it without any obligation to the seller, including any obligation relating to shipping.

Minnesota Requirements for Automatic Renewal Cancellation Letter

• Whether Your Plan Is an Indefinite Subscription Agreement

  Section 325G.56 covers a subscription or purchasing agreement between a seller and a consumer in Minnesota subject to automatic renewal or continuous service, and includes club contracts under Section 325G.23. The consumer is an individual buying for personal, family or household purposes. Note whether your plan renews for set terms or continues until you terminate.

• The Agreement Date, Against the January 1, 2025 Start

  The sections apply to contracts entered into, modified or renewed on or after January 1, 2025. Record when you joined and the date of the latest renewal or change to the agreement.

• Confirmation that the Seller Is Not Exempt Under Section 325G.62

  Check the five exclusions: contracts under another law specifically regulating automatic renewal, insurance licensees under Section 60A.985, licensed technology system contractors and power limited technicians, services regulated by the Public Utilities Commission, the Federal Communications Commission or the Federal Energy Regulatory Commission, and securities registrants.

• The Confirmation and Termination Options You Received

  Section 325G.57, subdivision 2 requires a keepable confirmation listing the offer terms and termination options that are easy to use, cost-effective and timely. If none arrived, or no yearly continuous service notice arrived, Section 325G.59, subdivision 3 permits termination by any reasonable means at no cost.

• What the Website Termination Election Looked Like

  Under Section 325G.60, a seller website with profile or subscription management capabilities must carry a clear and conspicuous termination election with a checkbox, submission button or similar mechanism, asking only for information necessary to process it. Note the date you checked and what you found.

• Any Retention Offers Made After Your Notice

  Section 325G.58, subdivision 4 bars additional benefits, contract modifications, gifts or similar offers after notice until you give permission, sought once per attempt, and bars misrepresentation or unfair or abusive tactics to delay or avoid termination. Record the date and content of each contact.

• Free Trial Dates and Any Material Change Notice

  For a free trial longer than 30 days, Section 325G.57, subdivision 4 requires notice no fewer than five and no more than 30 days before it ends. Subdivision 3 requires notice before a material change takes effect, and a change made in violation of it is void and unenforceable. Give dates.

• Goods Sent Without Affirmative Consent

  Section 325G.61 makes any good sent under an indefinite subscription agreement without first obtaining your affirmative consent in accordance with Section 325G.57 an unconditional gift, with no obligation to the seller, including shipping. List delivery dates. Attorney review is available as an option before relying on any provision.